Job Title

Operations Associate At Prospa Technology Limited

Requirements

Prospa is a bank for Nigerian entrepreneurs. We're building the financial operating system for African entrepreneurs and businesses. Using our intuitive and beautifully designed mobile and web application, entrepreneurs are able to manage all their business and banking in one place.

We are backed by Y Combinator, and some of the most well respected and prolific investors, builders and operators in the US, Africa and Europe like Immad Akund (CEO @ mercury.com), Microtraction and many others.

We are recruiting to fill the position below:

Job Title: Operations Associate

Location: Lagos, Nigeria

Job Description

We're looking for an operations associate to work with our growing team. You'll play a key role in the day-to-day running of Banking operations in Prospa HQ.
As an Operations Associate you will have hands-on experience in a variety of departments and the ability to hone your skills in business analysis, transactions management and support, banking systems and risk management.
You'll work with the team to ensure members have a great and seamless banking experience.
This role is full time and will involve the following:

Cooperating with departments to improve banking operations
Assisting the Bank Operations team with ongoing and special projects
Handling and closing department related member support tickets
Monitoring daily operations and escalating/addressing potential issues when they arise
Daily Report Creation and Monitoring for Operations Processes
Addressing requests received from Banking partners
Escalating requests to Banking partners
Completing administrative tasks
Assisting with card ordering, reissues, and expedites
Recording daily metrics
Submiting weekly banking required reporting
This is an opportunity to join a dynamic organization and a fast-paced team committed to delivering excellent member experiences.
Experience & Personal Specification

Minimum of Bachelor's Degree
2+ years of experience in banking operations/customer experience
Exceptional organizational and administrative skills
Proactive qualities with a willingness to learn
Used to working in a fast-paced environment
Hands-on, always ready to roll up your sleeves and go the extra mile for the team
Superb communication skills & the ability to interact at all levels within the organization
Ability to adapt to changing requirements seamlessly

Method of Application

Interested and Qualified Candidate Should Click the APPLY Button Below:

Deadline

Not Specified

Salary

Attractive

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